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In relation to the Recent Discovery of Other Enterprise and Personnel Counterfeiting be the Related Company and staff of Our Redford Group of Companies

Date: 16th March, 2018

Dear All,

Recently, our group found that the other enterprise and personnel fraudulently act as our affiliate and staff without our group’s authorization and consent. They faked our brand and Logo illegally for their commercial activities, which may cause the Public and the Customer’s misunderstanding of the relationship between our group and the aforementioned enterprise with counterfeit behavior. Our group expressed serious concern about this situation.

For avoidance of doubt, our group hereby solemnly declare:

1. Apart from Hong Kong Special Administrative Region, our Redford Group of Companies do not have any branches, subsidiaries, associates, and affiliates in any other countries/regions, while a company called REDFORD VENTURE UK LIMITED (hereinafter referred as to the “Enterprise”) has never been the subsidiary, affiliate, associate, mandate and/or any business partner of our Redford Group of Companies. Our group do not have any relationship with the Enterprise in any field;

2. Our group has checked that the Enterprise was incorporated in the UK Companies House on 8 May 2017, and the directors and shareholders are as following: LAM Wai-Mo, LI Zhixuan and CHEUNG Wing-Wah. Our group hereby clarify that the aforementioned personnel are not staff of our Redford Group of Companies, and our group does not have any relationship with the aforementioned personnel in any field; and

3. Our group would draw the special and serious attention of the Public that our Redford Group of Companies never have any relationship with the Enterprise and/or the abovementioned personnel, so anybody should have their own verification and judgment for conducting any commercial activities with them, while our Redford Group of Companies will not bear any responsibility and liability to any commercial activities conducted and any products sold by the Enterprise and the abovementioned personnel.

Should you have any query for verifying members and staff of our Redford Group of Companies, please kindly contact our Customer Service Hotline at +852-3589-0925 or by email: admin@redfordgroup.com.

Yours Sincerely,
For and on behalf of
Redford Group of Companies




  1. The Company forbids any of our employees in the name of himself/herself, and/or any other names, and/or in any form of Account Holder(s) to trade Physical Precious Metals. For matters of the Company prohibited, the Company shall not have any liability or responsibility.

  2. It is of the highest importance for the Company to safeguard the Customer’s interests; therefore safekeeping of your account password is paramount. To ensure all transactions are made with your full acknowledgement and consent, the password should be known only to yourself; any third parties should be kept exclusive to such knowledge. The Company will never ask you for your account login and/or password.

  3. Price Offers and Confirmation of Transaction for Physical Precious Metals trading provided by the Company will be conducted via telephone and/or Email. Your Confirmation of Transaction may by interrupted, delayed or failed by the failure of the internet system, failure of the electronic system and/ or any problems which are out of control and expectation of the Company. Where there is such case, please call our operation team on +852-2891-1446 to contact our Operational Officer.

  4. The services relating to Physical Precious Metals provided or/and products to you are subjected to the “Terms and Conditions of Business Relating to Physical Precious Metals Trading” & Appendix, Account Registration Form, under the jurisdiction. Before use, please read and understand carefully of all those documents.


Updated on 18th August, 2016






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The price is for reference only and Redford Group is not in any forms of partnership with BullionVault.
The price is for reference only. Final actual price offers will be quoted by Redford separately for each individual customers.