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In relation to the Recent Discovery of Other Enterprise and Personnel Counterfeiting be the Related Company and staff of Our Redford Group of Companies

Date: 16th March, 2018

Dear All,

Recently, our group found that the other enterprise and personnel fraudulently act as our affiliate and staff without our group’s authorization and consent. They faked our brand and Logo illegally for their commercial activities, which may cause the Public and the Customer’s misunderstanding of the relationship between our group and the aforementioned enterprise with counterfeit behavior. Our group expressed serious concern about this situation.

For avoidance of doubt, our group hereby solemnly declare:

1. Apart from Hong Kong Special Administrative Region, our Redford Group of Companies do not have any branches, subsidiaries, associates, and affiliates in any other countries/regions, while a company called REDFORD VENTURE UK LIMITED (hereinafter referred as to the “Enterprise”) has never been the subsidiary, affiliate, associate, mandate and/or any business partner of our Redford Group of Companies. Our group do not have any relationship with the Enterprise in any field;

2. Our group has checked that the Enterprise was incorporated in the UK Companies House on 8 May 2017, and the directors and shareholders are as following: LAM Wai-Mo, LI Zhixuan and CHEUNG Wing-Wah. Our group hereby clarify that the aforementioned personnel are not staff of our Redford Group of Companies, and our group does not have any relationship with the aforementioned personnel in any field; and

3. Our group would draw the special and serious attention of the Public that our Redford Group of Companies never have any relationship with the Enterprise and/or the abovementioned personnel, so anybody should have their own verification and judgment for conducting any commercial activities with them, while our Redford Group of Companies will not bear any responsibility and liability to any commercial activities conducted and any products sold by the Enterprise and the abovementioned personnel.

Should you have any query for verifying members and staff of our Redford Group of Companies, please kindly contact our Customer Service Hotline at +852-3589-0925 or by email: admin@redfordgroup.com.

Yours Sincerely,
For and on behalf of
Redford Group of Companies




Call our Operation Department on + 852-2891-1446 to make an appointment or
simply click here to make an appointment online (if you are not our
existing Customer, you will need to open an Account with us before to proceed
further. Please visit Open Account page for details)
The Customer shall bring along the following documents before the appointment:
(i) the Customer's bullion products
(please ensure your bullion matches our Conditions and Requirements*) and,
(ii) the origin documents and titleship documents of the bullion products
before coming to our office to proceed further
Our Customer Services Officer will assist you to fill out the
"Physical Precious Metals Selling Notification Form"
when you arrive in our office
Our Customer Service Officer will verify your products with all
original documents and provide you a discounted price offers
If the Customer “accepts” the discounted price offers, our Company
will forthwith weigh and photograph the Customer’s bullion
products immediately, and issue a
"Receipt of Receiving Commodity" to the Customer
Please note that the "Receipt of Receiving the Commodity"
does not represent that our Company agrees, recognizes or
accepts the Customer’s bullion products for sale are Physical Precious Metals
until the recognized Refinery issues the final "Assay Report" results
if the received products from the Customer are bullion
Our Company will credit the payment
within two (2) banking days upon the receipt of the
final "Assay Report"from the Refinery
Our Account Department will email the Customer a "Credit Note". Final
payment will be based on confirmed discounted prices,
Local London Gold Spot Price and assayed quantities to the Customer on the
same day the "Credit Note"is issued
Our Operation Department will upload the updated “Statement”
to the Customer's Online Account within one (1) banking
day after the transaction is made








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